Free Shipping on orders over $75+

First box 50% off "FIRSTBOX"

FREQUENTLY ASKED QUESTIONS


You will have 3 days after you receive your items to decide if you would like to exchange or return.

To Exchange:

  1. Email your request to Hello@Cypressand5th.com
  2. Title the subject: Exchange/ Order #
  3. Let us know what you would like to exchange the item for.  You may select anything in the Boutique that is equivalent or less than the item you are wanting to exchange.
  4. Repackage the item in the same packaging the order came in.
  5. After you have selected your exchanges, repackage the items and ship them back to us: 6806 Peachtree Industrial Blvd #1-A, Dunwoody, GA 30360.
  6. We will cover the cost of the new item you are receiving. You are responsible to pay your shipping charges for the returned item.
  7. Please do not use the pre-printed label supplied.  That is only for Returns and the package will be returned to you as not able to deliver.

To return:

  1. Go to the drop down menu under your username
  2. Click “My Account”
  3. Select your most recent order by clicking the “Order” icon to the right
  4. Scroll down till you see the red Return link
  5. Select what you would like to return, but remember:
    • At this point, the box discount will be void and you will pay for each item at Boutique price.
    • Refund is calculated: (Amount paid) – (Boutique price of items keeping) = (Refund amount)
    • You may not return more than the value of the box.
    • Your refund for Boutique buys will be the amount you purchased the item for.
    • Initial Shipping charges won’t be refunded (where applied).
  6. After you have selected your returns, repackage the items and ship them back to us: 6806 Peachtree Industrial Blvd #1-A, Dunwoody, GA 30360.  (You do not need to wait to hear from us or need a RMA to continue with the return.)
  7. You are responsible to pay your shipping charges for the return.
  8. As a convenience, you can choose to use our pre-printed label for your return. Your refund will be less a flat return shipping rate of $5.95 if you use our label.  This value will not be reflected on the initial refund amount in your return form.

This is not a subscription in the traditional sense where you pay each month. However, if you choose to purchase one of the “Boxes” then you will get a discount as if it were like a subscription. All of the perk, none of the hassle.

You pay as you buy and you buy only when you see something you love!

No commitments! No auto renews! Just shopping made easy!

We currently only have the capacity to style within the United States, including AK and HI, and Canada. Due to the brands that we work with and their own sizing standards, we are currently only able to style 2/S-12/L.

We do offer Grab Bags in XS and XL but they will all be surprise items.

We are aggressively looking into adding more sizes as we grow.

Please contact our Customer Service at 1-888-244-9881 immediately if you would like to change your order. Customers have until 3PM EST the next business day to make any changes. After your order has been shipped, we will not be able to honor any changes.

Boxes are  Personal or Stylist picked items from the Boutique for a quick and easy shopping experience for the “On the Go Gal” who likes a good deal!

You have the option to pick from 4 boxes:

  1. The Wardrobe* ($129) which includes 4 apparel items and 2 accessories all stylist picked for you.
  2. The Essentials ($119) which includes 2 apparel items of your choosing and 2 apparel items stylist picked for you.
  3. The Outfit ($69) which includes 2 apparel items of your choosing and 1 accessory stylist picked for you.
  4. The Must Haves ($59) which included 2 apparel items of your choosing.

*We advise you start with The Essentials Box before going to The Wardrobe so that we can better understand your style.

You also have the option to go straight to the Boutique for individual buys.

Cypress & 5th is an online service that understands your busy life and wants to make shopping fun again! We stay up to date on current styles and trends and then pass it on to you.

The brands we work with run a “True Contemporary Size”.

Size chart

Please allow up to 3 business days for orders to process.

Please allow 2-5 business days from ship to delivery (only within the continental USA).

United States

  • All orders over $75 have free shipping to all 48 contiguous US states, HI, AK and APOs.
  • Free Shipping* – Free shipping only applies to boxes when the discounted price is over the free shipping cost of $75.  If the box price is discounted to under $75 then shipping costs will apply.
  • All orders under $75 will be charged a flat rate of $8.95 (except the Must Have box and the Outfix box which has a set shipping rate of $5.95 if bought alone)
  • Return shipping for ALL items are the responsibility of the customer.  If you choose to use our pre-printed label, your refund will be less a flat return shipping rate of $6.95.  This value will not be reflected on the initial amount in your box return form.
  • We ship to all 48 contiguous US states and no additional costs to ship to HI, AK and APOs.

Canada

  • We offer flat-rate shipping to Canada for USD $14.95 for all shipments under $150.
  • All orders over $150 will have a flat rate shipping cost of $24.95
  • No additional duties will be applied at checkout.  In most cases, shipments do not incur additional custom taxes.  However, sometimes if additional taxes are required, members are responsible for additional taxes owed.  Customs delays can be common when shipping to Canada, so please factor this in when placing your order.
  • Shipping could take up to 14 business days.
  • All shipments to Canada must be made to a physical address. We are unable to ship to Canada P.O. Boxes.
  • Return shipping for ALL items are the responsibility of the customer.  We do not offer international return shipping.

We ship USPS and UPS.

If you do not see your size in the drop down menu of an item then that means it is out of stock.  Sorry for the inconvenience but we have many other items that we think are just as fabulous!

Each closet should have at least 20 items of clothing.  If your page does not refresh when you scroll down please refresh the page, close your browser, clear your history or just use Firefox (We are not sponsored by Firefox.  We just find them to be the most reliable for our site.).